priscilla1975
May 21, 2026
"Looked good at first, but I’m not sure it holds up"
I really liked this jacket when I first got it. The fit seemed right and it looked nice on. But after just a few washes, the stitching on one sleeve started coming loose, and the zipper kind of feels cheap now. Maybe I just got unlucky, but for the price, I feel like it should’ve lasted better. It’s not terrible, I guess, but I’m definitely a bit disappointed with the durability.
hello_yolanda242
May 19, 2026
"I ordered this rain jacket thinking it..."
I ordered this rain jacket thinking it would be a decent buy, and I was excited to get it, but wow, it just feels way cheaper than it should for the price. The fabric is super thin, and the zipper catches almost every single time I try to use it, which gets old really fast.
It does look fine if you’re not looking too closely, but after only a few wears, the stitching near the pocket already started coming loose. It’s not the absolute worst jacket I’ve ever had, but for the money, I expected a lot better. I definitely wouldn’t buy it again.
kathrynbutler9268
May 19, 2026
"Cute styles and easy to wear"
I thought the jacket styles were really nice, simple, but still had enough detail to keep them from looking plain. The colors are too and easy to match with different outfits. A couple of the fits felt a little boxy on me, but overall I liked the look. I actually mentioned them to a friend because I think she’d be into the style too
hello_richard265
May 10, 2026
"Didn’t really keep me dry"
I was disappointed with this rain jacket. I wore it expecting decent protection, but I started feeling damp way sooner than I should have. For light mist it might be okay, maybe, but in actual bad weather it just didn’t do the job for me...
hello_armando092
May 06, 2026
"Refund came through eventually"
I did get my refund in the end, but it took a few days, which felt like it could’ve been handled a bit quicker. Still, it was sorted eventually.
hello_dawn491
May 02, 2026
"Customer service was painfully slow"
I’m giving this 1 star because trying to get a response from customer service was a whole adventure. I sent a message, waited around, followed up, and still didn’t get a clear answer. Super fun way to spend my time, obviously.
It felt like nobody was actually checking or trying to help. I don’t mind waiting a little, but when there’s barely any communication, it gets old fast. Not exactly the amazing support experience anyone’s dreaming of
"Super soft, but yeah, a little heavier than I expected"
So, I got this pullover and, the inside feels really nice and soft, like super comfy for cooler days. It’s not scratchy or anything like that, which I really appreciate, and it seems like it should wash well too. The only thing is, I guess I expected it to be a bit lighter from the pictures, so it’s probably not something I’d reach for when it’s warm out. But overall, yeah, I’m still happy with it...
hello_max513
April 19, 2026
"I was excited when my order showed..."
I was excited when my order showed up, but once I started unpacking everything, I realized a couple of the sizes were wrong. I reached out to support, and they did help fix one of the issues, which I appreciated. Still, it was frustrating having to deal with the back-and-forth when I was just expecting to get what I ordered the first time.
Jesse.prohaska
April 14, 2026
"Custom print didn’t come out right"
I ordered a custom print with our logo and was disappointed when it showed up. The logo looked a bit crooked, and the colors didn’t match what I expected at all. I reached out to support, but they basically told me it was “within tolerance,” which didn’t feel very helpful. I’ve ordered before, but if this is the quality and response going forward, I’ll probably take my business somewhere else
constance_Grant83
April 07, 2026
"Always Out of Stock"
I do like some of the jackets, but the stock situation is tiring. I’ll find a size or color I want, then it suddenly disappears, or it’s out of stock for weeks. I had to change my order twice because items weren’t actually available, which felt like such a waste of time and energy. The site itself is fine, but it’s hard to trust the whole process when you can’t actually buy what you picked
michael_Hoyle88
April 06, 2026
"The website was such a pain to..."
The website was such a pain to use. Pages took forever to load, and trying to find the right sizes was way more annoying than it needed to be. It also wasn’t really clear who was responsible for what on the site, so when something felt off or confusing, I had no idea where it was supposed to be handled.
alicejustiss7634
March 13, 2026
"Fits okay, but not quite right"
I ordered the jacket in my usual size, and it mostly fits fine. The sleeves are a little too long on me, and the body feels kind of boxy. It isn’t nothing awful, but it’s not as spot-on as I was hoping.
julie-Richardson
March 11, 2026
"Color was pretty much what I expected"
I got the jacket in navy, i felt good about it right away. The color was really close to what I saw in the photos, maybe just a tiny bit darker in person, but nothing that bothered me much.
It had that same overall look I was hoping for, so I wasn’t disappointed or anything. I’d just say if you’re trying to match it exactly to a team color, logo, or something specific, you might want to be a little careful.
Overall, I liked it a lot and the color felt accurate enough to me. I only knocked off one star because it wasn’t completely exact, even though I still had a strong good feeling about the jacket...
david1973
February 28, 2026
"Not really worth what I paid"
I ordered a jacket and it’s fine, I guess, but I expected more for the price. The material feels average, and the sizing was a bit off too. It’s not awful, but it definitely doesn’t feel like a great value. I also didn’t really feel like dealing with customer service because I never fully trust that they’ll actually help without making it a hassle.
david.Mattingly
February 10, 2026
"The fit was mostly what I expected, I..."
The fit was mostly what I expected, I think. The sizes seemed consistent overall, though I’m not totally sure if that would be the case for every style.
James-brown
January 29, 2026
"Returns are a total pain"
I ordered a jacket and the sizing was off, so I figured I’d just exchange it, no big deal. But nope, the return instructions were a confusing mess, and I kept having to dig through emails like some kind of detective just to figure out what these clowns wanted me to do next.
By the time I finally got a clear answer, I was already over it. Shipping it back wasn’t cheap either, which just made the whole thing feel even more annoying. Unless they stop making returns such a ridiculous hassle, I’m not ordering from them again.
mathew1995
January 14, 2026
"Delivery was reliable"
I ordered a rain jacket from Charles River Apparel, the delivery went smoothly overall. I was feeling mentally drained that week, so I really appreciated that I didn’t have to chase anything down or deal with a bunch of shipping drama.
The tracking updated after about a day, and the package arrived when they said it would. The box looked a little rough when it got here, but thankfully the jacket inside was totally fine.
I’m giving it 4 stars because it wasn’t exactly super fast, but it was dependable, and that counts for a lot. No major complaints, just a solid, reliable delivery experience.
bonnie2003
January 13, 2026
"Solid jackets for our team, even if shipping dragged a bit"
I ordered a batch of jackets for our staff, i’m happy with how they turned out. I’m a bit picky about workwear because I hate dealing with sizing issues, but these were mostly spot on and the quality felt good for the price. The only downside was that shipping took longer than I personally would’ve liked. Still, once they arrived, everyone seemed pleased, so I’d call it a good order overall
JamesCook
January 10, 2026
"Pretty trustworthy overall"
I’ve ordered from them twice now, both times went smoothly. No weird issues or delays — just a easy experience overall.
"Not comfy, and nobody really helped"
I bought this jacket hoping it would be an easy everyday one, but it just wasn’t comfortable. The inside felt stiff and kind of scratchy after wearing it for about an hour, and the fit around the shoulders was awkward too. I reached out about it, but it felt like nobody really wanted to take ownership or help sort it out. i wouldn’t want to wear it for a full day